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Introduction
VocxAI listens to every customer signal, ranks what matters, and ships the gaps you approve - with a human in the loop at every step. This page is a map of how the pieces fit together.
Private beta. VocxAI is onboarding teams now. These docs are being written alongside the product, so some pages below are still placeholders - join the waitlist and we'll bring you in as they go live.
What VocxAI does
VocxAI is a Voice-of-Customer layer wired directly into your build pipeline. It connects to the tools your customers and teams already use, and does three things continuously:
- Understands - ingests tickets, calls, reviews and CRM notes, then clusters them into themes and prices each one against your CRM data.
- Prioritises - ranks the backlog by ARR at risk or ARR unlocked, not by whoever escalated last.
- Builds - turns an approved theme into a PRD, then into a pull request written and tested by an agent against your actual codebase.
Quickstart
Connect a data source and a repo, and review your first agent-built PR.
Core concepts
Signals, themes, revenue scoring, agents and approval gates - how the pieces relate.
How a request becomes a PR
Every change VocxAI ships follows the same pipeline, whether it started as a support ticket, a sales call, or a churn note:
- Signals come in. Connectors pull from Gong, Zendesk, Slack, Salesforce, G2 and more, in real time or on a schedule.
- Themes cluster and score. Signals are deduplicated and grouped into themes, each priced against ARR from your CRM.
- A PRD is generated. Once you approve a theme for the roadmap, VocxAI drafts a spec from the signals behind it.
- An agent builds it. A build agent reads your codebase, writes the change, and runs your test suite inside a sandboxed clone.
- You review the PR. The change opens as a normal, reviewable pull request. Nothing merges itself.