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Amplitude integration

Add what users actually do to what they say. VocxAI watches the events and charts you choose and raises a signal only when usage shifts in a meaningful way.

Type
Product usage
Connects with
API key
How it works
Aggregate sync

What it does

What VocxAI does with Amplitude once it's connected.

01

Usage changes become signals. A sustained, material change, such as weekly users of CSV export falling 31%, becomes a Product usage signal. Normal daily variation does not.

02

You choose what to monitor. Pick the events and saved charts that have clear product meaning: activation milestones, core feature use, failures, funnels and retention charts.

03

Aggregates only. VocxAI reads small aggregate summaries. It does not download Amplitude's raw event export or store individual user event histories.

How teams use it

Notice a drop before anyone complains

If use of a feature falls, or a failure event climbs, that shows up as a signal without waiting for a customer to write in.

Corroborate what customers tell you

Product usage signals are clustered with feedback from other connectors, so a theme can show both what customers said and what their behavior did.

Tie usage to accounts and ARR

Choose an account or group property in Amplitude and VocxAI matches usage changes to HubSpot companies, so you can see which accounts are affected.

You stay in control

  • Tunable thresholds. Recommended starting points are a 7-day window, a 20-user minimum and a 20% change, and you can edit them any time.
  • At most ten ranked observations are created per sync, with a 14-day cooldown on the same monitor, segment and direction, so repeated syncs don't create duplicate signals.
  • Compact metric snapshots are kept for 90 days for comparisons. Individual Amplitude users are not retained.
  • Use a company or workspace identifier for account matching. Don't use email addresses or other personal identifiers.
  • Disconnecting stops future queries. Existing product-usage signals remain as historical evidence.

Ready to connect Amplitude?

Connecting is done from Settings → Connectors in the app. The setup guide walks through every step.

Read the setup guide

Other integrations

Most teams combine a few. Each one adds a different kind of evidence.

All integrations

Put Amplitude to work

Connect it, and let the signals, revenue and code context flow into one ranked backlog, with a human approving every step.

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