Feature

Feedback analysis

Every raw signal - ticket, call, review - is auto-clustered into themes, classified by type and sentiment, and deduplicated across sources. No manual triage.

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The Insights view in VocxAI, with 18 signals from six sources auto-clustered into four themes - Webhook reliability, Custom risk score rules, AML watchlist latency and Bulk document upload - each tagged with its contributing sources, beside the Talk to your data panel answering which theme carries the most ARR at risk

One signal, fully understood

Every raw signal gets the same treatment automatically - no rules to maintain, no manual tagging.

01

Cluster. New signals join an existing theme or start a new one, scored by similarity to what's already there.

02

Classify. Tagged by type - bug, request, question, praise - and by sentiment, without a human in the loop.

03

Dedupe. The same complaint from five channels counts once, not five times, in the theme it belongs to.

Use cases

Where teams use it

Spot themes your product is missing

Watch clusters and signals form themes, analysed against your product, ready to build.

Revenue Intelligence →
The Insights view in VocxAI listing four themes clustered from 18 signals, including Webhook reliability and Custom risk score rules, each tagged with its contributing sources

Asking a follow-up without leaving the theme

Every cluster is queryable - pull the underlying quotes or ask a follow-up question in plain language.

Talk to your Data →
The Bulk document upload theme in VocxAI with the Talk to your data panel open beside it, answering what is driving the theme, whether it is trending up, and whether to prioritise it

Handing a theme to the build pipeline

Once a theme is signed off, send it straight to your analysis agents to scope PRDs and implementation specs.

AI-generated PRDs →
The Custom risk score rule builder feature pipeline in VocxAI with Feature, PRD, Analysis, ADR, Specs and Tasks complete, and Build marked ready to approve

Get started with VocxAI

Feedback analysis is one step in the signal-to-PR pipeline. Explore the rest.

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The VocxAI dashboard showing active themes, ARR at risk, running build agents and top feature candidates
Platform How it works The full signal-to-PR pipeline.
The Talk to your data panel answering a question about a theme, quoting the customer signals behind it
Understand Talk to your Data Ask questions across your customer signals.
The Revenue Intel view showing ARR at risk by theme, expansion opportunities and open pipeline
Understand Revenue Intelligence Score work by business impact.
A Chat about this feature panel answering a question about an architecture decision, citing the codebase
Understand Talk to your Code Ask questions about your codebase.
A generated PRD showing the problem statement, desired outcome, user stories and primary scenarios
Build AI-generated PRDs From raw feedback to a spec.
A table of build agent runs showing type, duration, cost and linked pull requests, all completed
Build AI build agents Agents write and test the code.
Confirmed architectural decisions and repo roles awaiting human review
Build Human approval gates Review before anything ships.
Branch strategy and a table of completed build agent runs with duration, cost and pull request links
Build GitHub PR automation Opens a reviewable pull request.

Close the loop on your product

VocxAI connects every step from customer feedback to working software - automatically, without coordination overhead.

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